Furnace Direct Terms of Service
Terms of Service for Furnace Direct
Effective Date: June 4, 2026
These Terms of Service ("Terms") govern your use of furnace.direct and your purchase of products from Furnace Direct ("we," "us," or "our"). By using our website or placing an order, you agree to these Terms.
Products and Orders
We make every effort to describe our products accurately. We reserve the right to accept or decline any order, correct pricing or product errors, and limit quantities. Prices are subject to change without notice.
Pricing and Payment
Prices are stated at the time of order and do not include taxes, shipping, or other charges unless stated. You agree to provide accurate, current payment and account information.
Shipping and Delivery
Delivery times are estimates and are not guaranteed. Title and risk of loss pass to you once products are transferred to the carrier.
Equipment and Installation
Furnace Direct is a supplier of HVAC equipment and is not an engineering or installation firm. All equipment must be properly sized and installed by a licensed professional in accordance with manufacturer specifications and local codes. Equipment warranties are administered by the manufacturer; you are responsible for registering your warranty and arranging professional installation.
SMS/Text Messaging Terms
By providing your mobile number and opting in, you consent to receive text messages from Furnace Direct related to your inquiry, quotes, scheduling, and service. This is a conversational customer-care messaging program — customers typically initiate contact by texting us, and we reply.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to opt out at any time. Reply HELP for help, or contact us at (888) 762-1334.
- Carriers are not liable for delayed or undelivered messages. Questions: (888) 762-1334 / info@furnace.direct.
Intellectual Property
All content on this website is owned by Furnace Direct or its licensors and may not be reproduced without our written permission.
Disclaimer of Warranties
Our website and products are provided "as is" and "as available" without warranties of any kind except as expressly provided by the manufacturer or by applicable law.
Limitation of Liability
To the fullest extent permitted by law, Furnace Direct shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
Governing Law
These Terms are governed by the laws of the state in which Furnace Direct is headquartered, without regard to conflict-of-law principles.
Changes to These Terms
We may update these Terms at any time by posting the revised version on this page. Your continued use constitutes acceptance.
Contact Us
Furnace Direct
Phone: (888) 762-1334
Email: info@furnace.direct